Refund Policy

We are happy to exchange or refunds. Below is our exchange and return policy:

  1. Within 14 days of receiving your order
  2. Unworn and unused with the original tags still attached. Items sealed for hygiene reasons can only be returned if the seal is intact;  and
  3. In the original packaging which must be in the original condition.

 We do not exchange or accept returns of 'sale' items. All 'sale' purchases are final.

Please email your intention to return an item to info@unhingeddesign within 7 days of receiving your goods. Returns or exchanges made without prior notification by email may not be processed.

Merchandise must be returned in the same condition as it was received.

Enclose your merchandise in a box or appropriate packaging within 14 days from receiving of the goods, and mail to:

Unhinged Design
28/46-58 Belmont Street
Alexandria, New South Wales 2042
Australia

Customers will be responsible for all postage and handling charges. We strongly suggest using a trackable Australia Post satchel, as we can not take responsibility for returned goods lost in transit.

In the case of an exchange, please include a self addressed post satchel to avoid incurring the cost of re-delivery. This ensures we can promptly post your chosen replacement item.

Please allow two weeks from the day you return your package for your account to be credited. Postage costs are not refundable.

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Unhinged Size Chart

CHILDREN'S SIZE GUIDE
SIZE UNHINGED SIZE CHEST (cm) WAIST (cm) HIP (cm) HEIGHT (cm) APROX
1 1 - 2Y 54 49 56 90
2 56 51 58 92
3 3 - 4Y 58 53 60 100
4 60 55 62 108
5 5 - 6Y 62 57 64 115
6 64 59 66 120
7 7 - 8Y 66 61 68 125
8 68 63 70 130
9 9 - 10Y 70 65 72 135
10 72 67 74 140
11 11 - 12Y 74 69 76 145
12 76 71 78 150
13 13 - 14Y 78 73 80 155
14 80 75 82 160
15 15 - 14Y 82 77 84 165
16 84 79 86 170
HOW TO MEASURE
*Bust Circumference
Measure around the fullest part of your child's chest with their arms down.
*Waist Circumference
Measure around the narrowest point of your child's natural waistline.
*Hip Circumference
Measure around the widest part of your child's natural hipline.
*Height
Wearing no shoes, measure your child from the top of their head to the ground.